well as you can see by the title, the first glass panel we got was damaged in transit but after informing stove glass replacement and providing them with a picture of the damged panel, they sent another one out, this time packed in way I couldn't see how it could ever get damaged, just a big thick slab of bubble wrap on both sides of the plane flanked by two boards of plywood, it was perfect to the point I hope they start shipping them all out like that.

Franco Belge Merville 10kw MK2 Stove Glass - 375mm x 250mm (Arched Top)

Glass arrived quickly in superb safe packing. Each piece individually wrapped and sealed therefore, clean.
Recommended.

Great service.

Good services

Esse 300 glass

Ordered replacement glass and rope. Super fast delivery and very well packaged.

The level of service I received throughout the whole process has been outstanding, something you don’t receive often. I will definitely recommend your services. Thank you.

The service I received was outstanding and something you don’t experience often. Thank you, I will definitely recommend you.

Stove & Log Burner Glass Cut to Size (Genuine Robax®)

Super fast glass replacement delivery, extremely well wrapped, they even checked my order by text as it was slightly out of the ordinary. Would not hesitate to order from them again!

Brilliant company would highly recommend, we placed order for replacement glass on a Tuesday and received the new glass that saturday even with me posting a stencil of our old glass to them. Glass fited perfectly.
Customer service fast and couldn't help anymore they were great .

Spot on

The fire glass strips supplied were a fraction too wide to fit my fire door. I explained the problem and Stove Glass despatched replacements by return which were an excellent fit - very fast response and excellent customer service. Thank you!