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Stove glass arrived very quickly, was well packaged and a good quality replacement. Thank you
Stove & Log Burner Glass Cut to Size (Genuine Robax®)
Scan Anderson 4-2 / 4-5 Stove Glass - 290mm x 275mm
Great company to deal with, easy to find the exact part i needed for my stove, competitively priced and very very quick dispatch and delivery!!! What more could you ask!
Thank you 😊
Received quickly and fitted, perfect
Brilliant, easy to use website, delivered day and a half after ordering. Thank uou
Packaged safely and posted promptly the ideal item for my Stovax Stockton 5. Take care to fully clean your string seal groove and finger gently those holding screws! BOOM!
Issue with DPD delivery but I’ve taken that up with them
Still waiting for despatch advice
Quick and excellent service
Needed a new seal for our Stovax Vouge Midi Wood burner, arrived next day so really pleased. Fitted, tested and working fine.
your responce to my delivery problems was fantastic,
everthing arrived soon after. the rope kit was just what i needed to refurbish the door on my wood burner,along wth the new glass supplied, pity you were let down by DPD delivery. thank you again for your help. peter
I had to order the glass based on a template. It was supplied quickly & packed well for transit. Great job 👍
Size was spot on and fast delivery!
Still waiting for the rope seal kit after two weeks
Hi Colin,
We’re sorry to hear there’s still a concern. We responded to your email on 15/01/26 with tracking details (for the package that the rope was sent in), but haven’t heard back. This review is the first time we’ve been made aware that there may still be an issue.
You can check your tracking and proof of delivery here (just enter your postcode to view the delivery details):
https://www.royalmail.com/track-your-item#/tracking-results/YT041197355GB
If you’re still experiencing any problems, please contact us directly so we can resolve it.
Easy to use website, fantastic product and quick delivery, will defo recommend
Excellent item. Fits my stove perfectly and well packaged.
ACR Heat Products Woodpecker WP5 Stove Glass - 325mm x 400mm
Excellent service. Good communication and speedy delivery. Glass fits perfectly.
After your intervention this morning i recieved an updated delivery time from DPD and have now recieved my order,so thank you for your help, you have restored my trust,every thing now fitted and fully working.
We’re really sorry to hear about the delay and completely understand how frustrating this must have been. The delivery was handled by DPD, and we weren’t aware of the issue until today. As soon as we were contacted, we started investigating this with the courier. We always encourage customers to get in touch directly if there’s a problem so we can step in and help as quickly as possible.
Couldn’t ask for easier to order. Perfect clear glass no sharp edged easy fitted and good packed
Very easy process to order. Sent off picture and couple of sizes, within an hour had reply with link. No hidden postage fees etc. very well packaged.
