Reviews

have used before so was a repeat order which helped with sizing came promptly and well packed

Easy to navigate website, good prices and very fast delivery! I ordered a replacement glass for my wood burner and also a rope and glue. I replaced the rope and broken glass myself (I’m a middle aged woman 🤣) and it was easy enough. I’m very happy with the service and the products! Highly recommended

Fast efficient service

Ordered item with ease. Arrived in perfect condition, well packaged and fitted the same day.

Fit perfectly and quick delivery

Fast delivery, very well wrapped and protected, perfect fit. Thank you. Would definitely recommend

Amazing quick and perfect fit very happy 😊

Superb service perfect fit well wrapped so no damage

Fast delivery and the glass fitted and performed perfectly!!

Arrived on time. Old glass had been in for 16 years and had cracked.
Hardest job was removing the 4No screws. Made sure they were coated with copper slip when re-fitted.
The new seal supplied between the 2 glass panels was easy to fit and the new glass was the exact same size as old.

The product was a great price and dispatched fairly quickly. However, the Co.pany needs to work on communication as a simple request made two minutes after my purchase caused much confusion.

Our stove glass broke and in finding this company through a Google search, It proved easy and they had different stove glass ready to go. All within seven days replaced and stove working again. Fabulous company. So much so, I have saved their details incase I need in future.

Gallery Classic 8 Eco Stove Glass - 379mm x 305mm

Very good service

14mm rope kit and 3mm door rope seal received in a couple of days. Both products are good quality and perfect for refurbishing the log burner.

Unfortunately the glass was broken on delivery.quick response to email replacement sent very quickly will definitely recommend

purchased replacement glass for my Charnwood Arc 5 wood burner from you on 20 October 2026.

I paid 62 pounds and 55 pence. The glass measures 355 by 332 millimetres and was fitted today.

I lit the stove this evening, but after about one hour the new glass cracked.

Please advise what may have caused this and how you can resolve the issue.

I have stopped using the stove. I can provide photographs of the cracked glass and proof of purchase if needed.

Perfect fit, looks great.

Ordering was easy, delivery was great and product is great

Replacement door rope.

Heavy handed postal service resulted in damage which was photographed before and after opening. Immediately a special super speedy replacement was arranged and arrived in perfect condition. Communication excellent throughout.

Excellent service 👌🏻

Vitcas 10mm white rope kit - includes rope seal and glue!

Glass arrived well packaged and fits perfectly. Good price, would use again.

It was easy to order and communication via email was quick