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Couldn’t ask for easier to order. Perfect clear glass no sharp edged easy fitted and good packed
Very easy process to order. Sent off picture and couple of sizes, within an hour had reply with link. No hidden postage fees etc. very well packaged.
Accessible company helpful advice good delivery time and glass safely packed
Excellent service. Nice clear glass thank you.
I ordered an Asgarf fire brick from this company. As the Asgard log burners are made in Europe. I think the price charged was very reasonable for the replacement part.
I ordered it during severe bad weather and live in a remote area, but they still managed to get it to me within far less time than I expected. Would recommend this company.
Very good service. They ordered the part in for me, and cut it and posted it in a reasonable time. As it was for a Danish log burner and during severe blizzards, I think they did really well to get it to me within a week,
Excellent service thank you Great communication
Excellent service,everything was great
Absolutely brilliant. Professional company would certainly recommend and would use again if needed. Thank you so much.
My order was shipped on date stated when order placed but delivery delayed due to courier issues. Once I made stove glass aware they investigated quickly and confirmed courier was returning my parcel to their warehouse. Once this was know to them stoves glass straight away dispatched replacement glass.
Corrected wrong size glass with right size in 48 hours. Excellent. 10 out of 10 for efficiency.
First class service despite holiday disruption. Arrived well packed and in first class condition. Absolute 5*
Still haven't received it
Thank you for your review. We’re sorry to hear the delivery hadn’t arrived at the time of writing.
We’ve since emailed you directly to check on the delivery status and to make sure everything is now with you. If there’s still any issue at all, please do get in touch and we’ll be happy to help.
Faultless delivery and service, well packaged.
Express delivery did not work ! 😕 but great glass !
Thank you for your review. We’re glad to hear you’re happy with the glass.
We’re sorry for the confusion around the express delivery. Orders placed on 30 December were processed after the New Year bank holiday period. As shown at checkout, express delivery applies from the point of dispatch, which for this order was 2 January. Delivery was then completed on Monday 5 January, within the stated 1–2 working days.
Thanks again for your feedback, it’s appreciated.
Delivery was prompt and well packaged. Only issue was I had to find someone to grind down to fit the aperture. All appears okay now.
My Lionheart Cub is pretty old (but efficient), but over Xmas the glass gave out - I was surprised how easy it was to find a replacement and it arrived quickly ( very well packaged) and fitted exactly (with new seals, also ordered). I am now back up and running again in time for this freezing weather.
MY Lionheart Cub is pretty old (but efficient), but over Xmas the glass gave out - I was surprised how easy it was to find a replacement and it arrived quickly and fitted exactly (with new seals, also ordered). I am now back up and running again in time for this freezing weather.
Ordered, sent and arrived within a day. Could not have asked for more.
